Refund processing times will vary by retailer. For most retailers, you will receive an e-mail confirming the refund as soon as it is processed. Once a refund is issued, it may take 3-5 business days before the refund appears in your account, depending on your financial institution's processing time. Please note that most refunds are applied to your original payment method.
If it's been more than 7 days since your return has been received by the retailer, please contact our customer experience team and we can work with the retailer to provide an update on your refund status.
If the item is final sale and you purchased Make It Returnable with your order, then it will be dependent on your method of refund.
Direct Deposit | 1-3 business days following return acceptance |
Virtual Visa Card | 1 hour following return acceptance |
PayPal Transfer | 1 hour following return acceptance |
Venmo Transfer | 1 hour following return acceptance |