Catch is a payment method that allows you to pay for online purchases directly from your bank account or debit card and earn a minimum of 5% in store credit each time.
How do I sign up?
- Select Catch at checkout. You’ll be redirected to Catch to log in or create an account.
- To create an account, you’ll need to provide your phone number, name and email and link a debit card or bank account. Catch uses Plaid and Teller to link your bank in seconds—you’ve probably done this before if you have Venmo, Robinhood, or have filed your taxes online.
- If you already have a Catch account, just verify your phone number and pay.
Is Catch free?
- Yes! You’ll only earn money, never pay money.
How does the sign up bonus work?
- If it’s your first time using Catch, you’ll get an extra $10 in store credit towards your next purchase in addition to what Shop Premium Outlets is offering.
Are there any restrictions on my Catch credits?
- Your ShopSimon™ Catch Credits can only be redeemed online at ShopSimon.com and must be used before they expire (ShopSimon™ Catch Credits expire 6 months from order date). To redeem, just pay with Catch again next time you’re shopping with us.
- You can’t earn or redeem credits on gift card purchases. Other than that, no restrictions!
How will I redeem my credits?
- Your credits will automatically be applied when you shop with us again and pay with Catch. You can also manage your credits at any time by logging into your Catch account.
- If you’d like to share the love, simply select “share as gift” in your Catch account to gift your credit to a friend so they can use it towards something special at Shop Premium Outlets.
What happens to my ShopSimon™ Catch Credits if I return my purchase?
- If you used ShopSimon™ Catch Credits on your order, when you return the order, that credit will be added back to your Catch account to be used towards a future purchase.
- If you return part of your purchase, Catch will prorate the ShopSimon™ Catch Credits you earned for that purchase based on your new order total. If you return your full order, your ShopSimon™ Catch Credits will be voided.
- In the event you have already used the ShopSimon™ Catch Credits you earned on that purchase, your refund will be adjusted down by the amount of the ShopSimon™ Catch Credits redeemed.
What if I have additional questions about Catch?
- Answers to frequently asked questions can be found on the Catch Help Center.
- Additional questions can be asked via Catch's Intercom/Chat feature on https://www.getcatch.com/
- Questions can also be sent to help@catch.com.